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之前我做了一款产品，有幸做到大类第一，日出千单。

但是所谓树大招风，这也招来了不少竞争对手的恶搞。各种跟卖，各种上差评，各种恶意投诉。最头疼的一次是遭到版权投诉，然后就着手对listing各种修改，改图片，改标题，改五点。

怎么改都没用，还是会被投诉版权侵权。后来没办法，通过服务商去查了下具体原因，才知道是被同行恶意投诉。他的操作手法是，把我的listing原原本本照抄，放在了他自己的官网。然后就以这个为依据，投诉我版权侵权。

很多朋友可能会说，提供图片源文件进行申诉。但事实上，我们没有。最后说说最终的解决办法，花了5000元，找到了专门做知识产权申诉的律师。

然后她提供了一份反投诉信，一份催告信。最后listing被恢复了。有需要反投诉信和催告信的知友，留言告知，后续补到附件里。

——————更新—————

不好意思，以为大家会没兴趣，所以没上论坛，标题估计是小编帮忙修改了，所以大家关注了。

现在补上附件。两次发信的邮箱都是Counter-notice@amazon.com。邮件中该填的信息，自己都补上。补好后，把邮件打印出来，最后手写法人名字。

然后把邮件拍照，把亚马逊后台的法人实体（设置-公司名称）截图，照片和截图放在一起转换成PDF文档，随邮件一起发送。邮件一般第二天就会回复，亚马逊会向投诉人发邮件，要求进一步提供证据。

这种投诉邮件需要等待10个工作日，如果是恶意投诉，他在这10个工作日是没办法提供证据的。

10个工作日后，补发一封催告信，同样的，把该填的信息填上。邮件大意就是，对方没有在10个工作日提交证据，请求亚马逊恢复listing。

反投诉信如下：

Counter-notice@amazon.com

Copyright Agent,

This letter is a formal response to your notification to me of a complaint received about one of my listings on Amazon.com. The listing page for following ASIN was removed by Amazon because of this complaint:

1)  Removed ASIN: 

Title:

Infringement type: 

Complaint ID: 

Complainant: 

Email: 

The complainant has provided no copyright registration information or other tangible evidence that the any of the material in question is in fact copyright protected. As such, I have a good faith belief that my listing was removed or disabled as a result of a mistake or knowing misidentification of the material within the prescribed form for notification of an alleged copyright violation as set forth in the Digital Millennium Copyright Act, 17 USC 512(c)(3). 

Specifically, the complainant has misrepresented one or more of the following:

• Provide a complaint in written form. [17 USC 512(c)(3)(A)]

• Include a physical or electronic signature of the complainant. [17 USC 512(c)(3)(A)(i)]

• Identify the specific copyrighted work claimed to be infringed, or, if multiple copyrighted works are covered by a single complaint, provide a representative list of such works. [17 USC 512(c)(3)(A)(ii)]

• Provide the URLs for the specific files on my web site that are alleged to be infringing. [17 USC 512(c)(3)(A)(iii)]

•   Provide sufficient information to identify the complainant, including full name, mailing address, telephone number, and email address. [17 USC 512(c)(3)(A)(iv)]

•   Include a written statement that the complainant has a good faith belief that use of the disputed material is not authorized by the copyright owner, its agent, or the law. [17 USC 512(c)(3)(A)(v)]

•   A written statement that the information in the notification is accurate, and under penalty of perjury, that the complainant is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. [17 USC 512(c)(3)(A)(vi)]

This communication to you is a DMCA counter notification letter as defined in 17 USC 512(g)(3):

I declare, under penalty of perjury, that I have a good faith belief that the complaint of copyright violation is based on mistaken information, misidentification of the material in question, or deliberate misreading of the law.

I ask that Amazon, upon receipt of this counter-notification, restore the material in dispute, unless the complainant files suit against me within ten (10) days, pursuant to 17 USC 512(g)(2)(B).

My name, address, and telephone number are:

Name: 

Address: 

Phone:  

I hereby consent to the jurisdiction of Federal District of the United States of America. I agree to accept service of process from the complainant or an agent of such person.

Best regards,

（签名）

催告信如下：

Dear Copyright Agent.

It has been more than 10 business days since our DMCA counter notice has been accepted by the counter-notice team as a valid and official legal statement.

Removed ASIN:

The complainant has not filed a law suit within the required time frame or responded to the counter-notice.

Therefore, in accordance with the DMCA,

We request the reinstatement of the following Amazon listings:

Sincerely.